Terms & Conditions
Last updated: 20 / 06 / 2025
Welcome to Alzenware! By accessing or using our apps, websites, and services, you agree to the following Terms & Conditions (“Terms”). If you do not agree, please do not use our services.
1. Who We Are
Alzenware is a Hong Kong-registered software company building mobile and web applications designed for real-world impact. Our products are designed to be fast, secure, and privacy-conscious.
Contact:
2. Use of Our Services
- Are at least 13 years old (or older if required by your country’s laws)
- Agree to follow these Terms and all applicable laws
You are responsible for your account and any activity under it.
3. Subscriptions & Payments
Some features require a paid subscription. Payment is handled securely through [RevenueCat and/or Stripe].
- You will be charged according to your selected plan (monthly/yearly).
- Subscriptions auto-renew unless canceled before the renewal date.
- Prices and features may change; we’ll notify you in advance if they do.
We do not handle your card details directly — payments are processed by trusted third parties.
4. Cancellations & Refunds
You can cancel anytime through the app store or platform you subscribed through.
Refunds are generally not issued, except where required by law. If you believe you’ve been charged in error, contact us:
5. Content Ownership
- All content, code, and design are owned by Alzenware unless otherwise stated.
- You may not copy, reverse engineer, or redistribute our apps.
- You retain rights to content you upload (e.g., notes, form documents, etc.)
We do not sell user data or run ads. Your data is stored securely and only accessible to you unless you explicitly share it.
6. Account Termination
- Violate these Terms
- Abuse our systems
- Are inactive for long periods (with notice)
You may delete your account at any time, and we will delete your data accordingly, typically within 30 days.
7. Disclaimer of Warranty
All services are provided “as-is” and “as available.” We make no guarantees that:
- Our apps will be error-free or uninterrupted
- Your results will be accurate or complete
You use our services at your own risk.
8. Limitation of Liability
To the extent allowed by law, Alzenware is not liable for:
- Loss of data
- Loss of profits
- Indirect or incidental damages
Our maximum liability is limited to the amount you paid us in the past 12 months.
9. Changes to Terms
We may update these Terms periodically. We’ll notify you of major changes. Continued use after changes means you accept the new Terms.
10. Governing Law
These Terms are governed by the laws of Hong Kong, regardless of your location.