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Terms & Conditions

Last updated: 20 / 06 / 2025

Welcome to Alzenware! By accessing or using our apps, websites, and services, you agree to the following Terms & Conditions (“Terms”). If you do not agree, please do not use our services.


1. Who We Are

Alzenware is a Hong Kong-registered software company building mobile and web applications designed for real-world impact. Our products are designed to be fast, secure, and privacy-conscious.

Contact:


2. Use of Our Services

You are responsible for your account and any activity under it.


3. Subscriptions & Payments

Some features require a paid subscription. Payment is handled securely through [RevenueCat and/or Stripe].

We do not handle your card details directly — payments are processed by trusted third parties.


4. Cancellations & Refunds

You can cancel anytime through the app store or platform you subscribed through.

Refunds are generally not issued, except where required by law. If you believe you’ve been charged in error, contact us:


5. Content Ownership

We do not sell user data or run ads. Your data is stored securely and only accessible to you unless you explicitly share it.


6. Account Termination

You may delete your account at any time, and we will delete your data accordingly, typically within 30 days.


7. Disclaimer of Warranty

All services are provided “as-is” and “as available.” We make no guarantees that:

You use our services at your own risk.


8. Limitation of Liability

To the extent allowed by law, Alzenware is not liable for:

Our maximum liability is limited to the amount you paid us in the past 12 months.


9. Changes to Terms

We may update these Terms periodically. We’ll notify you of major changes. Continued use after changes means you accept the new Terms.


10. Governing Law

These Terms are governed by the laws of Hong Kong, regardless of your location.